Internet Privacy Statement
INTRODUCTION: We
have a strong commitment to providing excellent service to all
of our customers, including respecting their concerns about
privacy. We understand that visitors to our website may have
questions about whether and how this website collects and uses
information. Accordingly, we have prepared this statement to
inform you of our privacy principles. Use of this website by
you will be deemed as your acknowledgment and acceptance of
this privacy statement.
BROWSING: Visitors who browse this website
do so on an anonymous basis. We have not configured this website
to collect any information from your computer without your input.
This means that, unless you voluntarily and knowingly provide
us with information, we will not know your identity, your e-mail
address, or any other information identifiable to you.
INTERNET PROTOCOL (IP) ADDRESS: An IP address
is a number that is automatically assigned to your computer
every time you browse the Internet. When users request a page
from our site, our servers log the user's current IP address.
We use IP addresses to help diagnose problems. We do not link
IP addresses to anything personally identifiable. Thus, each
user session is anonymous.
INFORMATION: When we need to collect information
from you, we will ask you to voluntarily supply us with the
information we need. For example, if you would like to make
a reservation at one of our hotels, we will ask you for information
such as name, address, telephone number, e-mail address, credit
card type, credit card number, expiration date and room preference
(non-smoking room or no preference) to process your reservation.
We will use your e-mail address to send a confirmation and,
if necessary, might use the other information to contact you
for help to process the reservation. When we ask you for personal
data when making a reservation or purchasing a gift certificate,
including your name, address and credit card data, it is transferred
over a Secured Sockets Layer (SSL) line provided you are using
a SSL enabled browser such as Microsoft Internet Explorer or
Netscape Navigator. This ensures that your information is encrypted
as it travels over the Internet. This secure mode is enabled
before any such information is transmitted from your computer.
You will know you are in secure mode when the padlock icon in
the lower right hand corner of the computer screen appears in
the locked position. In addition, when accessing a secure server,
the first characters of the site address with change from "http"
to "https". After information reaches us it is stored
on a secure server that resides behind a firewall that is designed
to block access from outside the Company.
We may also ask you to fill out an online customer survey,
to obtain your suggestions or comments about your use of our
services, or for similar purposes. Providing this information
is voluntary. We also, at times, may use an interactive dialogue
product to assist visitors while on certain web pages. The content
of the dialogue is not identifiable to you unless you voluntarily
provide us with your name or other information regarding your
identity. The dialogue product is used only to facilitate your
visit by providing the additional information you request, and
the content will not be stored and used by us except for quality
assurance and statistical analysis purposes, so that we can
better anticipate our prospective customers' needs.
COOKIES: Like many companies, from time to
time we may use "cookie" technology on our Site. When
you visit our site, the cookie tells us whether you've visited
us before or are a new visitor, where you were referred from
and also tells us if you booked. The cookie does not track any
personal information about you or provide us with any way to
contact you, and the cookie does not extract any information
from your computer.
USE OF INFORMATION: We treat the information you provide to
us as confidential information; it is, accordingly, subject
to our company's security procedures and strict corporate policies
regarding protection and use of confidential information. Because
laws applicable to personal information vary by country, our
hotels or other business operations may put in place additional
measures that vary depending on the applicable legal requirements.
Information is generally processed and stored in the United
States, in which data protection laws are not as comprehensive
as in the European Union. Information gathered is used only
for the purpose for which the information was collected and
is not used or shared with other companies. The personal information
you provide to us for making a reservation is made available
to the applicable hotel for the purpose of meeting your reservation
request. If you cancel your reservation, the information is
stored for record keeping purposes only and is not accessed
again. After completing your stay the information you provide
may be used for direct marketing our hotel. We may use the services
of a third party mail house for the sole purpose of mailing
materials.
DISCLOSURE OF INFORMATION & OPT-OUT: We
will not sell, trade, rent or release such information to entities
outside of the family of hotels, for their use without your
approval and giving you the opportunity to opt-out.
Links to Other Sites: If you choose to leave this site via
links to other hotel sites, including those of advertisers,
we are not responsible for the privacy policies or content of
those sites, nor are we responsible for the cookies those sites
might deposit on your hard drive.
MINORS: Our web sites do not sell products
for purchase by children. If you are under 18, you may only
use our web sites with the involvement of a parent or guardian.
LEGAL ISSUES: We will disclose personal information when required
by law or in good faith belief if such action is necessary or
desirable to comply with the law, protect or defend the rights
or property of our hotels, the site or its users.
PRIVACY STATEMENT CHANGES: In the future,
we may need to change the privacy statement for our properties.
All changes will be made here so that you will always know what
information we gather, how we might use that information and
whether we will disclose it to anyone. Changes in the privacy
statement will only affect our treatment of information supplied
by you to us following the effective date of such changes, i.e.,
for information supplied by you prior to the change in the privacy
statement, we will continue to honor the obligations of the
privacy statement, for such information, in effect when the
information was originally supplied by you. Information entered
or re-entered following a change in the privacy statement will
be governed by the new privacy statement.
CONCLUSION: Your privacy concerns are important
to us. We hope this privacy statement has been helpful to you.
If you have any questions about this privacy statement or privacy
concerns please contact us.
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